高薪聘请有经验办公室文员（需流利英文）

Responsibility

* Provide prompt, accurate, and friendly customer services. Service can respond to inquiries in regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

* Verify new customers coverage and present policyholders with proof of insurance paperwork

* Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies

* Stay up to date on new marketing efforts to answer insurance product inquiries utilizing all the resources available

* Handle complaints, present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved

* Maintain a strong work ethic with a total commitment to success each and every day.

* Establish customer relationships and follow up with customers, as needed.

Please send resume to insurancehrq@gmail.com